About FLOORMAX
Get to know your DC, Metro area flooring experts
The largest independent flooring retailer in the DC Metro area
Established in 1985, FloorMax has always been dedicated to serving customers throughout Maryland and the DC Metro area for almost forty years. We continue to succeed where others have failed because of our deep-rooted commitment to exceptional customer service and a passion for beautiful floors. We are always available when our clients and customers want to upgrade their projects with premium flooring, ceramics, & tiles, or need some quick installation options. Even if you need a flooring repair our product knowledge and personal care has helped us be the source for flooring and home improvements, restoration & insurance claims, and even for a full bathroom remodel. The heart of our operation is our Laurel based DC metro warehouse, a hub that houses millions of square feet of sought-after flooring and ceramic tile inventory. This allows us to offer retail and commercial clients a vast product selection for immediate installation.
As a family-owned business, we take immense pride in our customer service obsession. Our customer satisfaction is why we have succeeded for so long and why multiple generations have counted on us to remodel and upgrade their floors. Our team is obsessed with ensuring clients receive personalized attention, expert guidance, and design advice throughout their flooring project. At all FloorMax locations every customer receives a first-class buying experience that begins with our sales consultants and is supported by our store managers. Our flooring installation teams complete our customer satisfaction mission with their extensive industry experience and dedication to excellence.
The reason FloorMax has 4.9 stars across Google and Yelp reviews is because we put customers first and remain driven to deliver an excellent experience to our residential and commercial clients.
What Is A FLOORMAX Difference?
A commitment to care for you, our customers, so that all your flooring needs are met in a friendly, no-hassle way. This means:
- A complete range of products and services for all of your flooring needs. Not limited by what a salesperson can fit into the trunk of their car.
- Brand names you know and trust. Not “liquidated” products of questionable quality.
- Experienced design consultation and installation. Sales people who work with you and guide you to help realize what you had imagined for your home.
- Real value. Not inflated prices for phony “discounts” or “nickel and dime” pricing. No fake offers, false promises or high-pressure sales.
- Over a million square feet of in-stock material for immediate installation.
- All employees and installers background checked and, insured and bonded. Many Shop-At-Home salespeople aren’t even employees, they’re sub-contractors. That means the company they “work” for has no control and no responsibility for them or their actions.
- Lifetime labor warranty on select products. “Flooring experts” working out of their car are hard to find when there’s a problem.
- A dedicated Customer Service Department that’s there to take care of you.
- A locally-owned and operated family business that contributes to our communities.
- “We’ve been in business for over 35 years, which says something,” adds Rafie. “Many of our customers are repeat customers or referrals. So, that tells us we have the right operating principles and values. So, I guess we’ll continue to serve our neighbors as friends and keep going for at least another 35 years.”
Why choose us?
- We are a trusted local company that focuses on our clients and service.
- We can complete complicated projects with expert workmanship.
- Our track record and experience are proven since 1985, with the reputation and reviews to back it up.
- As a FloorMax client, you get the personal cell phone number of your project consultant and other FloorMax managers. We are always here to personally manage your flooring or tiling project.
- We are lucky to have a large referral business, this shows how much family & friends recommend us.
Awards & associations
